Privacy Policy

We have written this privacy policy (version 11.09.2024-211064845) to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679 and the Data Protection Act (DSG), what information we collect, how we use data, and what choices you have as a visitor to this website. Unfortunately, these explanations may sound technical, but we have tried to describe the most important points as simply and clearly as possible.

Automatic Data Storage

When you visit websites these days, certain information is automatically created and stored, including on this website. When you visit our website, our web server (the computer on which this website is stored) automatically saves data such as: the address (URL) of the accessed page, browser and browser version, the operating system used, the address (URL) of the previously visited page (referrer URL), the hostname and IP address of the device from which access is made, date and time in web server log files.

Web server log files are generally stored for two weeks and then automatically deleted. We do not share this data, but cannot rule out that it may be viewed in the event of unlawful behavior. The legal basis is Article 6 (1) f GDPR (lawfulness of processing), which states that there is a legitimate interest in enabling the error-free operation of this website by recording web server log files.

Storage of Personal Data

Personal data that you electronically transmit to us on this website — such as your name, email address, mailing address, or other personal details provided through form submissions or blog comments — will be used solely for the stated purpose, securely stored, and not shared with third parties without your consent.

We use your personal data only to communicate with you if you have requested to be contacted and to process the services and products offered on this website. We do not sell or share your personal data without your consent, though we may be legally required to disclose certain information in cases of unlawful activity or legal obligation.

If you send us personal data via email — outside of this website — please be aware that we cannot guarantee secure transmission. We recommend not sending sensitive or confidential information via unencrypted email.

By submitting personal data, you consent to its collection and use as described in this policy. You may withdraw your consent at any time by contacting us — a simple email is sufficient. Our contact information is available in the site’s Legal Notice or Contact section.

Your Rights Under U.S. Privacy Laws

Depending on your state of residence (e.g., California, Virginia, Colorado), you may have rights under applicable data privacy laws such as the California Consumer Privacy Act (CCPA) or other state regulations. These rights may include:

  • The right to know what personal data we collect and how we use it
  • The right to access and request a copy of your personal data
  • The right to request correction or deletion of your data
  • The right to opt-out of the sale or sharing of your personal information
  • The right to limit the use of sensitive personal information
  • The right to non-discrimination for exercising your privacy rights
If you have concerns about how your data is handled or believe your rights have been violated, you may file a complaint with the appropriate state attorney general’s office or consumer protection authority.

SSL/TLS Encryption with HTTPS

We use HTTPS to ensure the secure transmission of data over the internet. By implementing TLS (Transport Layer Security), an industry-standard encryption protocol, we help protect your personal information during online transfers. You can recognize this security feature by the small lock icon in your browser’s address bar and the use of "https://" in our website URL.

Cookies

Our website uses HTTP cookies to store user-specific data. A cookie is a small data packet that is exchanged between web browser and web server, but is meaningless to them and only makes sense to the web application, such as an online store to store the contents of a virtual shopping cart. There are two types of cookies: First-party cookies are created by our website, third-party cookies are created by other websites (e.g., Google Analytics). There are three categories of cookies: essential cookies to ensure basic functions of the website, functional cookies to ensure website performance, and targeted cookies to improve user experience. We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser the next time you visit.

View and Delete Cookie Settings

If you want to see which cookies are stored in your browser, change cookie settings or delete cookies, you can find this in your browser settings: Safari: Manage cookies and website data with Safari Firefox: Delete cookies to remove data websites have placed on your computer Chrome: Delete, enable, and manage cookies in Chrome Internet Explorer: Delete and manage cookies If you do not want any data stored in cookies, you can set up your browser to inform you when cookies are set and allow this only in individual cases. You can delete or disable cookies already stored on your computer at any time. The process varies by browser, so it's best to search in Google with "delete cookies Chrome" or "disable cookies Chrome" for a Chrome browser, or replace "Chrome" with your browser name, e.g., Edge, Firefox, Safari. If you generally do not allow us to use cookies, i.e., disable them via browser settings, some functions and pages may not work as expected.

Google Maps Privacy Policy

We use Google Maps from Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) on our website. By using the functions of this map, data is transmitted to Google. You can read what data Google collects and how it is used HERE.

Google Analytics Privacy Policy

We use Google Analytics from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to statistically analyze visitor data on this website. Google Analytics uses targeted cookies.

Google Analytics Cookies

_ga
Expiration: 2 years
Usage: Distinguishes website visitors
Example value: GA1.2.1326744211.152211064845

_gid
Expiration: 24 hours
Usage: Distinguishes website visitors
Example value: GA1.2.1687193234.152211064845

_gat_gtag_UA_
Expiration: 1 minute
Usage: Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie is named _dc_gtm_.
Example value: 1

For more information on terms of use and data protection, see HERE and HERE.

Pseudonymization: In accordance with the GDPR, our concern is to improve our offering and web presence. As the privacy of our users is important to us, user data is pseudonymized. Data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 GDPR para 1 lit a (consent) and/or f (legitimate interest).

Deactivation of Google Analytics Data Collection: You can prevent Google Analytics from using your data with the browser add-on to disable Google Analytics JavaScript (ga.js, analytics.js, dc.js). Download and install the browser plugin available at: HERE

Facebook Privacy Policy

We use features from Facebook, a social media network of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. You can read about the functions (social plugins) Facebook provides HERE. By visiting our website, information may be transmitted to Facebook. If you have a Facebook account, Facebook can associate this information with your personal account. If you do not want this, please log out of Facebook. To find out what data Facebook collects and how it is used, see their privacy policy HERE.

Contact

Upon request, we will gladly inform you in writing whether and what personal data we have stored about you. If you wish to exercise your legal rights of access, correction, deletion, or blocking of your data, please contact us directly:

Customer Service Thermen
Daniel Muncan e.U.
83705 Boise, S Roosevelt St 1828 3
[email protected]

Questions

We are happy to answer any questions you may have about data protection. Please send us an email at: [email protected]

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